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Member FAQ

• Individual Membership includes one named individual
• Dual Membership Includes two named individuals
• Family memberships include two named adults, and up to five youths ages 5-17
• Dual+1 and Family+1 memberships each include an additional named member
• Members must be named at the time of purchase or upon your first visit to the museum
• Member names may not be switched out until the next renewal
• Membership benefits are for named members only and are not for use by schools or other organizational groups

After your purchase, you will be sent a link in the confirmation email to add the additional names to your membership. If you missed this opportunity, submit the membership information form, or you will be asked to name these individuals upon your first visit to the museum.

The email you provided at the time of purchase is your login. If you have forgotten your password, click “Get my password” on the login screen and enter the email you provided at the time of purchase. If you are still experiencing issues, contact us at Membership@MoPOP.org and we can assist.

• For the smoothest entry and check in process, we highly recommend all members reserve their entry tickets before visiting the Museum. Go to www.MoPOP.org/Visit to reserve your tickets
• No reserved tickets?  No problem.  Proceed to the ticketing counter and show the ticketing representative your digital membership card or photo ID. The representative will help check you in so you can enjoy your day at the museum.
• Memberships are available for use immediately after purchase with receipt or photo ID. Please keep in mind that guest passes are not available for use until received via email, which can take up to seven days to be delivered.

Please contact us at membership@MoPOP.org. You will be asked to confirm your email address, and any other important info. Your replacement digital fulfillment items (digital membership card, guest passes) will be emailed within 24 hours.

The Plus 1 Pass is available to add one additional name to your Dual or Family Membership. This is perfect for families with nannies, adult children, or a neighborhood kid that is always hanging out. The Plus 1 Pass is limited to one per membership, and is not available mid-term.

Dual, and Family memberships will be issued a digital membership card to each email registered to the account.  If you would like to confirm or request a second email to be added to your membership, contact us at Membership@MoPOP.org.

To update your mailing address, email address, or phone number please contact us at membership@MoPOP.org, or contact our box office at (206)770-2702.

MoPOP memberships benefits are non-transferrable. Name changes can be made when renewing, or reinstating your membership. You may renew early in order to name a new individual on your membership.

MoPOP Memberships are non-refundable and benefits are non-transferrable under any circumstances. Memberships are revocable. MoPOP reserves the right to refuse or revoke membership and/or deny admission without refund for inappropriate conduct, such as but not limited to exceeding daily admission limits or being disruptive to other visitors or staff.

• Yes! Individual, Dual and Family memberships are fully tax-deductible and the Fair Market Value (FMV) of gifts received for the Friend and Council Levels is as follows.
• You will need to deduct the FMV from your tax-deductible membership fee total per IRS rules: Friend Silver $250 FMV = $56; Friend Silver $500 FMV = $132; Council Gold $1200 FMV = $188; Council Gold $2500 FMV = $400; Council Platinum $5000 FMV = $1900; Council Platinum $10000 FMV = $2150. Council Diamond FMV is based on total gift. Please contact advancement@mopop.org for more details about Council Diamond fulfillment. Please contact your tax professional for more details. For questions regarding deductibility of Annual Giving Levels, please contact Advancement@MoPOP.org.

Yes! Click the “Gift” button under the membership level you would like to give. You will be prompted to enter one recipient’s name and email address. You (purchaser) will receive a PDF voucher with redemption instructions that you can print and gift by hand or simply email to your recipient. Your recipient will then present the voucher at any ticketing counter at the museum, where our ticketing representatives will collect the remaining required information (email(s), secondary names, street address). Digital membership card(s) and guest passes will be emailed to your recipient within 7 days. *IMPORTANT* GIFT MEMBERSHIPS ARE AN ACTIVE MEMBERSHIP THAT IS AVAILABLE TO USE FROM THE MOMENT OF PURCHASE AND EXPIRE 13 MONTHS AFTER PURCHASE.

Digital Membership Cards

MoPOP now issues digital memberships cards for all fan level memberships. Please remember, member benefits are non-transferable. ID may be required when presenting your digital membership card.

Your digital membership card is unique to your membership and displays your name, membership level, expiration date, and a barcode for us to scan. Simply show your digital membership card and photo ID to our staff at the Ticketing Counter, MoPOP gift shop, or restaurant to take advantage of your member benefits!

Please see detailed instructions for downloading your digital membership card HERE

Digital membership cards will be sent to the primary email address of every active member. Open the email on your mobile device and follow the instructions to download the card to your smartphone wallet. Android users may need to install Wallet Passes from the Play Store prior to download.

If you don’t receive an email or you have deleted the email, please contact us at Membership@MoPOP.org for a new email with link.

Once downloaded, your digital cards will live in your smartphone's wallet.

Dual, and Family memberships will be issued a digital membership card to each email registered to the account.  If you would like to confirm or request a second email to be added to your membership, contact us at Membership@MoPOP.org.

Currently, we do not have a way of accessing your guest passes through your digital card. You will receive your single-use guest passes via email within 7-days of your membership purchase.

Yes! You only need to download your card once. After your membership has been fully processed your digital card will automatically update with your new expiration date, and any name changes you request. Please allow up to 7-days for processing.

If you upgrade or downgrade your membership or upon request.

Digital cards function just like plastic membership cards. Please present your digital card and photo ID to the Ticketing Desk to check in and enjoy the museum!  Keep in mind that we always recommend reserving your member tickets at www.MoPOP.org/Visit

As part of a plan to reduce our environmental impact and ensure that support from memberships can be focused on our overall mission, we have discontinued plastic membership cards for all Fan Level memberships (Individual, Dual, Family). Plastic membership cards will continue to be included as a benefit of our Silver Friend and Council Circle memberships.

You can visit the museum anytime by showing your photo ID at the Ticketing Counter to verify your membership status. If you need us to re-send your digital card email, let us know by sending a message to Membership@MoPOP.org.

Membership benefits are nontransferable. Whether ordering your tickets online or checking in at the desk, you may be required to present your active MoPOP membership card and/or photo ID along with your ticket before entering the museum. The name on your member type entry ticket must match your photo ID or you may be denied entry.

Donor FAQ

Thank you for your support! You can easily donate online here: https://store.mopop.org/donate/contribute1 or mail cash/checks to 120 6th Ave N. Seattle, WA 98109 to MoPOP Attn: Advancement. You can also donate at the MoPOP ticket counter during your next visit, text MoPOP to 41444, or through Facebook here: https://www.facebook.com/MoPOPSeattle

YES! Direct donations are tax-deductible. Please consult your tax advisor for more information. Experience Learning Community (dba MoPOP) is a 501c3 nonprofit organization, ID# 91-1626784. We are happy to provide tax acknowledgement where appropriate and send mailed thank you receipts for most donations.

YES! Please consult your HR department for your employer’s requirements on match amount and remit timeline. If you need help with this process or require additional tax documents for your employer, please contact advancement@mopop.org

YES! Note Experience Learning Community (dba MoPOP) Information:

  • Account Name: Experience Learning Community
  • DTC Clearing #: 0141
  • Wells Fargo Advisors Account: 5150-5599

If you need help with this process or require additional tax documents for your broker, please contact advancement@mopop.org

YES! We respectfully ask that your artifact be in good condition and released to the museum as a donation rather than a loan. We are unable to track item loan dates and use expectations at this time. For more information on what we specifically seek in terms of pop culture relevancy please contact collections@mopop.org

YES! If you are interested in including MoPOP in your estate plans please contact advancement@mopop.org Please designate your gift to Experience Learning Community (dba MoPOP) tax ID# 91-1626784. Including MoPOP in your estate plans gives you the ability to create meaningful creative opportunities for our community while ensuring your present financial security. We thank you for your consideration!

Your gift to MoPOP is an investment in the future of our programming and the next generation of pop culture icons. Your gift goes towards operations costs, education and outreach as well as collections care and infrastructure for our one-of-a-kind building. For specific information on your gift in action please contact us Advancement@MoPOP.org for more info or to schedule a tour!

Memberships at the Friend Silver $250 level and up are given special distinction at MoPOP. Your membership includes a donation that allows us to expand our reach within the community we serve. As valued donors you will get access to special events and one of a kind experiences that you can only get at MoPOP. For more information see our list of member benefits here: mopop.org/membership

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